Staff IT Services

The Division of Information Technology provides services to support staff members in achieving the University's mission and vision.

On this page, staff will find our featured services, complete list of IT services, steps for getting started with IT at BSU, login links for quick access to systems, ways to obtain technical support and training, and IT policies and procedures.

Featured Technology for Staff

• Email (Outlook)
• IT Security Awareness Training
• Loaner Computer Equipment and Devices 
• Microsoft Teams 
• Project Requests 

 Didn't find what you are looking for? Visit All Technology for Staff below.

 

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All Technology for Staff

• Appointment Scheduling (Microsoft Bookings)
• Capital Planning & Investment Control (CPIC)
• Cellular Phones & Devices
• Cloud Storage
• Computer Equipment and Devices 
• Email (Outlook)  
• ImageNow (Perceptive Content) 
• IT Security Awareness Training (Mandatory) 
• IT Help Desk 
• Loaner Computer Equipment and Devices
• Long-Distance Calling
• Microsoft Bookings (Appointment Scheduling) 
• Microsoft OneDrive (Cloud Storage) 
• Microsoft Teams
• Office Desk Phones
• Password Management 
• PeopleSoft (ERP for Human Resources and Student Services)
• Printing 
• Project Requests 
• Software Discounts  
• Voicemail
• Wi-Fi
• Zoom

Visit the All IT Services and Software page.

 

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Get Started with Technology for Staff

New to BSU?  Here are some steps to assist in getting up and running with technology.

1. Set-up your Password for the first time (PDF)
2. Sign-up for BEES Alerts
3. Complete mandatory IT Security Awareness Training
4. Set-up Voicemail

 

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System Login Links for Staff

Quickly access systems and online services using these direct links to login pages:

• BEES Alerts
• Email (Outlook)
• ImageNow (Perceptive Content) Experience
• IT Security Awareness Training
• Microsoft Office 365 (Outlook, Teams, etc.)
• Password Management Portal
• PeopleSoft Human Resources
• PeopleSoft Student Services
• Technical Support Portal (IT Help Desk)
• Zoom

 

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Get Technical Support for Staff

IT Help Desk Page
Log a ticket in the Technical Support Portal
helpdesk@bowiestate.edu
301-860-HELP (4357)
Thurgood Marshall Library Bldg.
Basement Level, Room 090
Mon-Fri 8:00AM – 5:00PM

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Technology Training for Staff

• Adobe Creative Cloud
• Microsoft Office 365
• All Technology Training

 

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Technology Policies for Staff

• X-1.00-Policy on Information Technology (PDF)
• X-15.09-Policy on Use of E-Mail by State Employees (Interim) (PDF)
• X-15.10-Policy on Personal Computers (PDF)
• X-15.11-Policy on Hardware (PDF)
• X-15.12-Policy on Information Technology Training (PDF)
• X-15.13-Policy on Acceptable Use (PDF)
• X-15.14-Policy on Using FRS Query (PDF)
• X-15.21-Policy on Administrative Computer Security (PDF)
• X-15.22-Policy on Departmental Application User Coordinators (PDF)
• X-15.23-Policy on Computer Ethics (PDF)
• X-15.24-Policy on Downloading Data to Microcomputers (PDF)

Also visit the IT Security & Compliance page.