Campus Closed Jan. 7 due to Weather

Due to the inclement weather, Bowie State University’s campus will be closed on Tuesday, January 7, 2025, and all classes and office operations will be virtual. All campus activities are canceled. We will continue to monitor the weather and provide updates as needed. For any further information, please visit the university website.

IT Service Desk

Hours of Operation
Updated: 01/10/23

Fall and Spring

Monday – Thursday - 8:00 AM — 10:00 PM
Friday - 8:00 AM — 5:00 PM
Saturday - 9:00 AM – 6:00 PM
Sunday - 9:00 AM — 6:00 PM

Summer and Winter

Monday – Thursday - 8:00 AM — 8:00 PM
Friday - 8:00 AM — 5:00 PM
Saturday - 9:00 AM – 6:00 PM
Sunday - CLOSED

Location

Thurgood Marshall Library Bldg., Basement Level, Room 090

Go to Campus Map.

Get Help

How to request support:

Submit a ticket Online
Browse our Service Catalog
Visit our Help Center
Web Address: https://helpdesk.bowiestate.edu
Email helpdesk@bowiestate.edu
Call 301-860-HELP/(301-860-4357)
Walk-ins – We encourage you to submit a ticket and schedule an appointment before arriving.

All calls are prioritized using our issue ticketing system; therefore, the duration of your wait time will depend on how critical your issue is and the order in which your request was received.

For IT Projects on a larger scale, go to IT Project Requests.